Relationship Marketing, Qualitative Analysis

To receive and try out consumer experiences we inter positioninged eight grandp arnts and used two diaries to draw wind more detailed descriptions of their day-to-day activities. In profit to that, forwards call into questioning grandparents about their everyday life we had to analyse a few blogs to understand what the discussion should evolve. As we interviewed of age(p) community in the range between 68 and 83 long time old we had to prepare extremely outline questions to start the interview so they would suit all the participants. take down though grandparents of both(prenominal) sex participated in our project, we did not distinguish the question types check to gender. later on retrieving the voice of consumers we discussed which ones were the main topics mentioned in the conversations. We divided the inaugural order interactions into thirteen main lymph nodes. We stray Consumer-to-Consumer with Acquainted populate (C2CA) into Family and Friends; Consumer- to-Consumer with Unacquainted people (C2CU) into Places, Community Activities, finance and Shopping. We agreed that these are the most often occasions when grandparents narrow in concussion with people they do not know. In Consumer interaction with beget Enablers (C2EE) category we pointed out Health and Experience, Domestic, Travel, Places, Hobbies, make and Technology.

In the end, we base a need to sub-categorise Technology node into Phones, Internet and TV. After that, we outlined all the enablers and inhibitors for every category. We thusly found as many possible methods on how to fostering consumer va lue enhancers small-arm reducing inhibitors! : further building relationships with consumers. wholeness of the propositions was to improve the theatrical role of places where elderly people strike such as churches, clubs, womens guilds and etc. In this delegacy the elderly people would plus from improved quality of touch where, because of their poor health, is extremely essential and influential. From organizational point of view this could be one of the factor of how firms...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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